| Microsoft CRM with the Construction Industry Solution
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Functionality for Building Products suppliers and Plant Hire companies
Microsoft CRM with the Construction Industry Solution delivers a CRM solution pre-configured for building products suppliers and plant hire organisations.
It enables every Outlook user in your organisation to share information on customers, specifiers, stockists, project leads and quotes.
Key Features
- Fully Project Based - Track all sales and marketing activity by customer, project and specifier.
- Import Project Intelligence - Automatically filter and import project intelligence from companies such as ABI, CIC, CIS, Glenigan and OJEU.
- Opportunity Management - Easily convert project leads to opportunities and then track them throughout the sales process.
- Quotation Management - Create and modify accurate quotes using a comprehensive product catalogue.
- Samples & Sales Literature - Streamline the request process and automatically prompt for follow-up.
- Remote Access to Customer, Project and Influencer - Access your information via Microsoft Outlook or via a browser as well as Pocket PC and Blackberry devices.
- Customer Service - Record customer service issues and track through to resolution.
- Channel Selling - Manage stockist and merchant relationships and pricing.
- Marketing Campaign Management - Profile clients and specifiers for targeted marketing. Track your results by marketing campaign.
- Microsoft Office Integration - Microsoft Outlook for email and diary/calendar integration, Microsoft Word for mail merges and Microsoft SharePoint for document management and collaboration.
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